Mar 30, 2017

Aron Hsiao from Terapeak (http://www.terapeak.com) called in with this week's marketplace research report. Griff and Lee read the 10th of Rieva Lesonsky's "Top 10 Tips for Turning an Angry Customer into a Raving Fan". Julie, Las Vegas NV (ilovejuliesjems), answered Lee's 2nd trivia question and won a $25 gift certificate for shipping supplies from Bubblefast (http://www.bubblefast.com). Lee introduced an audio clip from Episode 3 of eBay's Open for Business podcast, titled "Bootstrapping 101", which dropped today. To listen and subscribe via iTunes, GooglePlay, Stitcher and RSS feed, go to http://www.ebay.com/openforbusiness.